Destigmatize Mental Health in the Workplace

Did you know that 1 in 5 adults in the U.S. struggles with mental health issues? Yet, workplace stigma still silences employees. Learn how to foster an inclusive, supportive environment where your team feels safe discussing mental health.

Allison Dunn

Table of Contents

The importance of dealing with mental health issues in the workplace cannot be overstated. When the employees feel that they count on support during difficult times, it positively impacts every aspect of the work, from atmosphere and productivity to the company’s reputation.

A majority of the workforce will eventually encounter a stressor that will negatively affect their mental health. However, there is still a stigma surrounding the topic. 

Since adults work for one-third of their lives on average, companies cannot expect their workforce to ignore these challenges at work. Depending on how much importance your company places on mental health, workers may feel comfortable and supported or afraid and stigmatized when going through difficult times in silence. 

Here are some of the best strategies for destigmatizing mental health issues in the workplace and promoting employee well-being.

Understanding Mental Health in The Workplace

According to CDC reporting, in the USA, more than one in five adults live with a mental illness. However, the pandemic in 2020 further increased the prevalence of anxiety and depression by more than 25% in just the first year. The first step to destigmatizing mental health issues in the workplace is to understand what those words mean and raise awareness among your employees. While those younger Gen Z and millennial employees might know all about mental health struggles due to social media awareness campaigns, the older generations might not. Due to mental health stigma spanning generations, your older employees might not have the necessary vocabulary to understand that they’re experiencing the same issues.

Mental health is generally defined as psychological, emotional, and social well-being. It’s not just the sole absence of mental illness. Mental health is a state of prevalent well-being that enables us to handle life’s challenges, study and work effectively, reach our full potential, and positively contribute to society. 

Conversely, mental health at work refers to workers’ social, psychological, and emotional well-being in shared workspaces. Physically and mentally healthy workers yield higher productivity, positively affecting their company.

Change Your Policies Regarding Mental Health Leave

When employees feel feverish or have a stomach flu, they know they can ask for a sick day. However, when they’re feeling extreme anxiety or are going through a depressive episode, they’ll either lie about their excuse or come to work anyway, barely getting anything done. The more they stop coming up with excuses, the more commonplace it will become to take a day off for mental health and return to work more capable.

Usually, it takes more than one sick day to heal from all mental or physical issues fully. However, taking a single day off for mental health can still be enormously helpful. It can help people get the help they need and replenish their energy for the next workday.

The best time to discuss a company’s policy on mental health days taken by workers is during the onboarding process. Additionally, it’s important to remind staff members often of these policies and how they may get mental health treatment if necessary.

Allow Work From Home and Other Flexible Arrangements

The COVID-19 epidemic has helped spread the popularity of remote work alongside existing flexible or hybrid work arrangements. Most organizations and corporations that have implemented and maintained those policies have shown their positive effect on their employees’ mental health.

More flexible employees can lower stress levels, better manage personal commitments, and establish a healthier work-life balance. To further encourage employee well-being and mental health, all employers should consider implementing policies that provide longer parental leave, remote work opportunities, and flexible working hours. 

Ensure Mental Health Care Coverage

Implementing policies such as allowing sick days and work-from-home options are great ways to destigmatize mental health in the workplace. However, the most important thing is ensuring that mental health care is covered by insurance. AETNA, a major health insurance provider in the United States, offers comprehensive coverage for mental health treatment as part of its health plans. That is in line with the requirements of The Affordable Care Act, which mandates that mental health services be covered as essential health benefits. 

Employees can access necessary treatments like therapy and counseling without significant out-of-pocket expenses with such coverage. That not only supports a healthier, more productive workforce but also demonstrates a company’s commitment to the well-being of its employees.

Lead By Example

The role of a corporate leader comes with a lot of pressure and expectations. It is only natural that a person in that position will have some difficult periods. While you may feel reluctant to express emotions during these times, it is beneficial for you and your employees to be open about your struggles. By talking about your challenges, you’re sending your colleagues and subordinates a message that they’re welcome to discuss their mental health issues at work and that they won’t be penalized for it. You are also creating a safe space to speak openly and address the problems before they get out of hand.

Furthermore, you can create interesting mental health awareness campaigns and events to start conversations and promote participation. Mental health awareness days and workshops are just the start. Train your managers to recognize and address employee burnout before it affects productivity.

Pay Attention To What The Employees Say

If you only ask, your staff will tell you everything you need about your company. You might think the company has no stigma just because you’ve never experienced it, but you could be wrong. The best way is to assess the existence and impact of stigma via anonymous employee questionnaires, evaluations of external evaluation sites, and confidential focus groups. Ultimately, these findings will help guide a deliberate and effective strategy to tackle mental health stigma in your workplace better than anything else. 

Address Discrimination and Harassment

You can’t foster a supportive and inclusive environment in the workplace without addressing discrimination and harassment related to mental health. That would be like organizing fire safety drills but doing nothing once the fire catches. Or, in other words, useless and even dangerous. 

However, you have to be very careful and observant when it comes to mental health stigma because overt discriminatory behavior is not quite as common as subtle, insidious harassment. Still, it can impact an individual’s well-being and productivity and create a toxic work environment for the entire organization. That’s why companies need to take proactive steps to prevent and address mental health-related discrimination and harassment. Here are some tips on the most important steps you need to take.

Set Anti-Harassment Policies and Guidelines

The first necessary step for companies is to set the foundation with clear and comprehensive anti-discrimination policies. These guidelines should spell out exactly what behaviors are considered harassing and discriminating, describe how occurrences are to be reported, and specify the penalties for violators. 

Moreover, staff must be informed about these regulations via frequent training sessions and easily available paperwork. This methodology instructs staff members on appropriate conduct and establishes a benchmark for responsibility inside the company. 

Finally, when incidents of discrimination or harassment are reported, you or other company heads must take immediate and appropriate action. If someone is determined to have engaged in harassing or discriminating behavior, appropriate disciplinary action should be taken. Once the investigation and disciplinary actions are complete, you shouldn’t forget to inform all impacted parties of the outcomes.

Train Employees To Recognize Harassment 

Another crucial tactic in destigmatizing mental health issues in the workplace is to regularly offer training and instruction on diversity, inclusivity, and mental health. Employees should receive training on topics such as the effects of stigma around mental health, the value of an inclusive workplace, and how to help coworkers who might be having difficulties. Role-playing activities and scenarios may be a part of this training. Games like that, although they might sound silly at first glance, can be crucial in helping staff members understand how to respond to harassment or discrimination.

Conclusion

Mental health issues look different in each person, and some individuals and groups might need different approaches to handle their problems. Ultimately, there is no one-size-fits-all solution for all workplaces in all industries. While we listed some of the best strategies for destigmatizing mental health issues in the workplace, it’s on you to take it further. Talk to your employees, determine what would work best for them, and act on it. Hear what they have to say and accept it. Sometimes, it can be that simple.

The importance of dealing with mental health issues in the workplace cannot be overstated. When the employees feel that they count on support during difficult times, it positively impacts every aspect of the work, from atmosphere and productivity to the company’s reputation.

A majority of the workforce will eventually encounter a stressor that will negatively affect their mental health. However, there is still a stigma surrounding the topic. 

Since adults work for one-third of their lives on average, companies cannot expect their workforce to ignore these challenges at work. Depending on how much importance your company places on mental health, workers may feel comfortable and supported or afraid and stigmatized when going through difficult times in silence. 

Here are some of the best strategies for destigmatizing mental health issues in the workplace and promoting employee well-being.

Understanding Mental Health in The Workplace

According to CDC reporting, in the USA, more than one in five adults live with a mental illness. However, the pandemic in 2020 further increased the prevalence of anxiety and depression by more than 25% in just the first year. The first step to destigmatizing mental health issues in the workplace is to understand what those words mean and raise awareness among your employees. While those younger Gen Z and millennial employees might know all about mental health struggles due to social media awareness campaigns, the older generations might not. Due to mental health stigma spanning generations, your older employees might not have the necessary vocabulary to understand that they’re experiencing the same issues.

Mental health is generally defined as psychological, emotional, and social well-being. It’s not just the sole absence of mental illness. Mental health is a state of prevalent well-being that enables us to handle life’s challenges, study and work effectively, reach our full potential, and positively contribute to society. 

Conversely, mental health at work refers to workers’ social, psychological, and emotional well-being in shared workspaces. Physically and mentally healthy workers yield higher productivity, positively affecting their company.

Change Your Policies Regarding Mental Health Leave

When employees feel feverish or have a stomach flu, they know they can ask for a sick day. However, when they’re feeling extreme anxiety or are going through a depressive episode, they’ll either lie about their excuse or come to work anyway, barely getting anything done. The more they stop coming up with excuses, the more commonplace it will become to take a day off for mental health and return to work more capable.

Usually, it takes more than one sick day to heal from all mental or physical issues fully. However, taking a single day off for mental health can still be enormously helpful. It can help people get the help they need and replenish their energy for the next workday.

The best time to discuss a company’s policy on mental health days taken by workers is during the onboarding process. Additionally, it’s important to remind staff members often of these policies and how they may get mental health treatment if necessary.

Allow Work From Home and Other Flexible Arrangements

The COVID-19 epidemic has helped spread the popularity of remote work alongside existing flexible or hybrid work arrangements. Most organizations and corporations that have implemented and maintained those policies have shown their positive effect on their employees’ mental health.

More flexible employees can lower stress levels, better manage personal commitments, and establish a healthier work-life balance. To further encourage employee well-being and mental health, all employers should consider implementing policies that provide longer parental leave, remote work opportunities, and flexible working hours. 

Ensure Mental Health Care Coverage

Implementing policies such as allowing sick days and work-from-home options are great ways to destigmatize mental health in the workplace. However, the most important thing is ensuring that mental health care is covered by insurance. AETNA, a major health insurance provider in the United States, offers comprehensive coverage for mental health treatment as part of its health plans. That is in line with the requirements of The Affordable Care Act, which mandates that mental health services be covered as essential health benefits. 

Employees can access necessary treatments like therapy and counseling without significant out-of-pocket expenses with such coverage. That not only supports a healthier, more productive workforce but also demonstrates a company’s commitment to the well-being of its employees.

Lead By Example

The role of a corporate leader comes with a lot of pressure and expectations. It is only natural that a person in that position will have some difficult periods. While you may feel reluctant to express emotions during these times, it is beneficial for you and your employees to be open about your struggles. By talking about your challenges, you’re sending your colleagues and subordinates a message that they’re welcome to discuss their mental health issues at work and that they won’t be penalized for it. You are also creating a safe space to speak openly and address the problems before they get out of hand.

Furthermore, you can create interesting mental health awareness campaigns and events to start conversations and promote participation. Mental health awareness days and workshops are just the start. Train your managers to recognize and address employee burnout before it affects productivity.

Pay Attention To What The Employees Say

If you only ask, your staff will tell you everything you need about your company. You might think the company has no stigma just because you’ve never experienced it, but you could be wrong. The best way is to assess the existence and impact of stigma via anonymous employee questionnaires, evaluations of external evaluation sites, and confidential focus groups. Ultimately, these findings will help guide a deliberate and effective strategy to tackle mental health stigma in your workplace better than anything else. 

Address Discrimination and Harassment

You can’t foster a supportive and inclusive environment in the workplace without addressing discrimination and harassment related to mental health. That would be like organizing fire safety drills but doing nothing once the fire catches. Or, in other words, useless and even dangerous. 

However, you have to be very careful and observant when it comes to mental health stigma because overt discriminatory behavior is not quite as common as subtle, insidious harassment. Still, it can impact an individual’s well-being and productivity and create a toxic work environment for the entire organization. That’s why companies need to take proactive steps to prevent and address mental health-related discrimination and harassment. Here are some tips on the most important steps you need to take.

Set Anti-Harassment Policies and Guidelines

The first necessary step for companies is to set the foundation with clear and comprehensive anti-discrimination policies. These guidelines should spell out exactly what behaviors are considered harassing and discriminating, describe how occurrences are to be reported, and specify the penalties for violators. 

Moreover, staff must be informed about these regulations via frequent training sessions and easily available paperwork. This methodology instructs staff members on appropriate conduct and establishes a benchmark for responsibility inside the company. 

Finally, when incidents of discrimination or harassment are reported, you or other company heads must take immediate and appropriate action. If someone is determined to have engaged in harassing or discriminating behavior, appropriate disciplinary action should be taken. Once the investigation and disciplinary actions are complete, you shouldn’t forget to inform all impacted parties of the outcomes.

Train Employees To Recognize Harassment 

Another crucial tactic in destigmatizing mental health issues in the workplace is to regularly offer training and instruction on diversity, inclusivity, and mental health. Employees should receive training on topics such as the effects of stigma around mental health, the value of an inclusive workplace, and how to help coworkers who might be having difficulties. Role-playing activities and scenarios may be a part of this training. Games like that, although they might sound silly at first glance, can be crucial in helping staff members understand how to respond to harassment or discrimination.

Conclusion

Mental health issues look different in each person, and some individuals and groups might need different approaches to handle their problems. Ultimately, there is no one-size-fits-all solution for all workplaces in all industries. While we listed some of the best strategies for destigmatizing mental health issues in the workplace, it’s on you to take it further. Talk to your employees, determine what would work best for them, and act on it. Hear what they have to say and accept it. Sometimes, it can be that simple.

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Why is addressing mental health in the workplace important?

Addressing mental health promotes employee well-being, reduces burnout, and boosts productivity. When employees feel supported, they’re more engaged, loyal, and effective, leading to a healthier workplace culture and improved business outcomes.

Signs can include changes in behavior, decreased productivity, frequent absences, difficulty concentrating, or noticeable stress and fatigue. Managers should be trained to recognize these signs and approach employees with empathy and confidentiality.

Simple steps include offering mental health days, creating flexible work arrangements, and providing access to counseling through employee assistance programs. Regular communication about these benefits ensures employees know they’re available.

Leaders can set the tone by openly discussing mental health, sharing their own experiences (when appropriate), and encouraging employees to seek help when needed. By demonstrating empathy and understanding, they create a safe space for open conversations.

Establish clear anti-harassment policies, provide regular training on inclusivity, and act quickly on reported incidents. Ensure confidentiality and take appropriate disciplinary action when necessary, while communicating outcomes to affected parties.

Picture of Allison Dunn
Allison Dunn

Allison Dunn spent 25 years as an owner and executive of several businesses, including an engineering firm, manufacturing company, and architectural firm. In 2013, Allison founded Idaho’s top-ranked business coaching company, Deliberate Directions.

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